CASE STUDIES
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Education Sector: Exeter Cathedral School
Ftec have a long-standing relationship with Exeter Cathedral School.
We support their in-house maintenance staff in providing a range of compliance services, reactive repairs and mechanical and electrical installs and maintenance.
We were called in by the Estate Manager following a reported fault on the cylinder in the main house basement.
The cylinder was rated with a max working pressure of 1bar. After calculations were carried out, we assessed that the head pressure from the cold-water storage tanks in the loft were 1.6bar deeming the working pressure on the existing to be too low.
A Pressure build up over time caused leak to occur between the joint on the central heating and cold water which caused the basement to flood. Repairs could not be carried out due to heavy corrosion on the connections and one of the cylinders.
Our team drained down and removed the copper cylinder and associated pipework. The cylinder was replaced with modern version stainless steel tank. A full pipework installation and alterations to the vent pipework were also carried out before refilling and testing.
We support their in-house maintenance staff in providing a range of compliance services, reactive repairs and mechanical and electrical installs and maintenance.
We were called in by the Estate Manager following a reported fault on the cylinder in the main house basement.
The cylinder was rated with a max working pressure of 1bar. After calculations were carried out, we assessed that the head pressure from the cold-water storage tanks in the loft were 1.6bar deeming the working pressure on the existing to be too low.
A Pressure build up over time caused leak to occur between the joint on the central heating and cold water which caused the basement to flood. Repairs could not be carried out due to heavy corrosion on the connections and one of the cylinders.
Our team drained down and removed the copper cylinder and associated pipework. The cylinder was replaced with modern version stainless steel tank. A full pipework installation and alterations to the vent pipework were also carried out before refilling and testing.

BMW & Mini Garage
Our team of engineers at F-Tec were contacted by the managers at both the BMW and Mini garages in Exeter, Devon to carry out planned maintenance on their Daikin air conditioning units.
Upon arrival, our specialist air conditioning engineers used their professional diagnostic equipment to find any faults and to check for performance issues within the system.
The diagnostics did not show any signs of faults or performance issues, and so we replaced the cover on the air conditioning unit and informed the managers of our findings. As this was a planned maintenance, we will continue to carry out regular checks and repairs at quarterly intervals for BMW and Mini. At F-Tec we will supply our clients with time scales and notify them of when their air conditioning unit as well as other facilities need servicing.
Upon arrival, our specialist air conditioning engineers used their professional diagnostic equipment to find any faults and to check for performance issues within the system.
The diagnostics did not show any signs of faults or performance issues, and so we replaced the cover on the air conditioning unit and informed the managers of our findings. As this was a planned maintenance, we will continue to carry out regular checks and repairs at quarterly intervals for BMW and Mini. At F-Tec we will supply our clients with time scales and notify them of when their air conditioning unit as well as other facilities need servicing.

The Palace Hotel, Torquay
F-Tec were contacted by Palace Hotel in Devon to carry out a scheduled boiler maintenance on their Hoval boiler. Upon arrival, the management team allowed us access to the boiler room and our specialist boiler engineers were able identify areas of improvement.
With their reliable diagnostics equipment, our expert engineers were able to check for any faults and issues with the boiler system, as well as its performance rate.
Fortunately, the boiler did not have any faults or issues, and so after notifying the management we were able to lock up the boiler room.
In the past we have done a range of maintenance jobs for the Palace Hotel and became a very integral part of the functioning of their hotel. We were largely involved in the annual compliancy maintenance of the hotel as our engineers were able to understand the complexity of working with a very old establishment. Our team of engineers over the years have carried out plumbing, electrical (renewed the distribution board) and many other services which have largely benefited the hotel. Our team were able to identify the cause of a leak in the building through internal investigation even though other contractor firms were unable to locate it.
With their reliable diagnostics equipment, our expert engineers were able to check for any faults and issues with the boiler system, as well as its performance rate.
Fortunately, the boiler did not have any faults or issues, and so after notifying the management we were able to lock up the boiler room.
In the past we have done a range of maintenance jobs for the Palace Hotel and became a very integral part of the functioning of their hotel. We were largely involved in the annual compliancy maintenance of the hotel as our engineers were able to understand the complexity of working with a very old establishment. Our team of engineers over the years have carried out plumbing, electrical (renewed the distribution board) and many other services which have largely benefited the hotel. Our team were able to identify the cause of a leak in the building through internal investigation even though other contractor firms were unable to locate it.

Barclays Bank
The F-tec team are currently contracted to maintain the branch networking infrastructure for both planned and reactive works across Devon and Cornwall. Our engineers all work to the highest safety regulations to ensure the safety of staff and Bank users. Our team at F-Tec are highly trained in understanding compliance regulations of Banks and many other establishments and therefore manage Barclay's regular maintenance services. Regular work undertaken in Barclay's banks across the region include:
Installing and maintaining Data Cabling
Rewiring electricial circuits
Changing and maintaining Air Conditioning units
Phone and printer issues
Bank Closures
Network Migration projects to bring IP telephoning
Rewiring of till positions
Installing and maintaining Data Cabling
Rewiring electricial circuits
Changing and maintaining Air Conditioning units
Phone and printer issues
Bank Closures
Network Migration projects to bring IP telephoning
Rewiring of till positions

Crealy Adventure Park
As part of their planned maintenance schedule, F-Tec were asked to visit the Crealy Great Adventure Park near Exeter to carry out planned works.
Several floor standing gas heaters were failing to work to full efficiency and so the F-Tec team were called in to install a brand new Powrmatci Nvx Gas Unit to the ceiling of the food hall area of the children's adventure park. With this in mind our engineers understood that health and safety was very important in this environment and therefore took extra measures to ensure the safety of staff and users within the establishment.
Our experienced engineers selected a gas unit heater as it is suitable for industrial and commercial heating systems and will heat the entire area sufficiently the whole year through. Our engineers assessed the layout of the building and then chose the correct installation and designed a maintenance schedule to ensure the park was kept up to date with vital regular maintenance needed to keep the gas boiler working at maximum efficiency.
Several floor standing gas heaters were failing to work to full efficiency and so the F-Tec team were called in to install a brand new Powrmatci Nvx Gas Unit to the ceiling of the food hall area of the children's adventure park. With this in mind our engineers understood that health and safety was very important in this environment and therefore took extra measures to ensure the safety of staff and users within the establishment.
Our experienced engineers selected a gas unit heater as it is suitable for industrial and commercial heating systems and will heat the entire area sufficiently the whole year through. Our engineers assessed the layout of the building and then chose the correct installation and designed a maintenance schedule to ensure the park was kept up to date with vital regular maintenance needed to keep the gas boiler working at maximum efficiency.

Seaton Primary School
F-Tec received a call out after a fault on a boiler in one of the classrooms had been identified. Our dedicated reactive maintenance team organised and rectified the issue quickly to cause the school minimal disruption before the school term began again.
During the February half term break an engineer attended the school and replaced the internal controls of the boiler with a new PCB (printed circuit board) which solved the fault with the boiler. The work was carried out efficiently, safely and in time for the school re-opening after the half term break to ensure that the functioning of the school wasn't disrupted.
During the February half term break an engineer attended the school and replaced the internal controls of the boiler with a new PCB (printed circuit board) which solved the fault with the boiler. The work was carried out efficiently, safely and in time for the school re-opening after the half term break to ensure that the functioning of the school wasn't disrupted.

Urban Burger
Urban Burger, based in Exeter, called F-Tec and requested an emergency call out to repair their kitchen extractor fan which failed to function effectively. Without this fan running, they would be unable to operate any kind of food service which would have caused disruption and loss of profit to their establishment.
Our experienced engineer who specializes in extractor fans diagnosed the fault quickly and effectively, however the fan had no manufacturer. Finding a solution quickly, our knowledgeable engineer identified parts to determine the model of the fan and ordered the necessary parts on an overnight courier. The repairs were carried out and normal service was able to resume within 24hrs causing the restaurant minimal disruption in providing a service to their customers.
Our experienced engineer who specializes in extractor fans diagnosed the fault quickly and effectively, however the fan had no manufacturer. Finding a solution quickly, our knowledgeable engineer identified parts to determine the model of the fan and ordered the necessary parts on an overnight courier. The repairs were carried out and normal service was able to resume within 24hrs causing the restaurant minimal disruption in providing a service to their customers.

Ash House, Sowton
Ash House is situated in the Sowton district of Exeter and forms part of the Highways Agency which contributes largely to road safety in England. The maintenance team at F-Tec regularly carry out planned and essential maintenance works at the premises to ensure safety of staff and visitors, making sure that the building is a safe and efficient environment for business.
At Ash House our team of engineers provide routine planned maintenance services for the agency by servicing boilers, heating systems, air conditioning systems, ventilation systems, data cabling issues as well as essential building work. As a reputable company in the Exeter area, F-Tec are delighted to work in collaboration with the Highways Agency in providing vital services for the community.
At Ash House our team of engineers provide routine planned maintenance services for the agency by servicing boilers, heating systems, air conditioning systems, ventilation systems, data cabling issues as well as essential building work. As a reputable company in the Exeter area, F-Tec are delighted to work in collaboration with the Highways Agency in providing vital services for the community.

The Lodge Care Home, Exeter
The Lodge is an elegant Victorian House close to the center of Exeter and forms part of Elizabeth Finn Homes Ltd. There are 46 high quality bedrooms, each with their own front door and en-suite facilities. F-Tec have provided a service at The Lodge for several years, carrying out reactive repairs and have recently installed a new air conditioning system. Scheduled maintenance is provided annually and covers the plant room and resident’s accommodation. We provide The Lodge with planned maintenance services and notify the establishment when a facility needs servicing to ensure that the care home is kept up to date preventing the probability of system breakdowns.

Exeter Cathedral School
F-Tec were asked to carry out planned maintenance at a centrally located independent school in the heart of Exeter.
Our team of maintenance engineers attended the school during the February half term break to strip two skirting radiators and fan converter and replace with a double converter radiator. Our engineers understood the complexity of the building being an old built property and therefore an experienced team were chosen who knew about old architectural buildings.
In order to carry out the work our engineers had to drain the heating system and take up the flooring, where the pipework needed to be altered to accommodate the new system. In addition to the work carried out in the Headmaster’s accommodation, a new radiator was also installed downstairs in one of the many classrooms at Exeter Cathedral School.
Our team of maintenance engineers attended the school during the February half term break to strip two skirting radiators and fan converter and replace with a double converter radiator. Our engineers understood the complexity of the building being an old built property and therefore an experienced team were chosen who knew about old architectural buildings.
In order to carry out the work our engineers had to drain the heating system and take up the flooring, where the pipework needed to be altered to accommodate the new system. In addition to the work carried out in the Headmaster’s accommodation, a new radiator was also installed downstairs in one of the many classrooms at Exeter Cathedral School.

Exeter Crown Court
The F-Tec team work with a variety of high profile Data Cabling contracts including Exeter Crown Courts in the heart of the capital. Exeter Crown Courts requested that our electricial engineers install the complete infrastructure for the WiFi installation throughout the court building to allow hassle free connection to the internet for everyone using or working inside the premises. With the rise in technology and the need to stay connected with the outside world, this work was of great importance to the courts.
Our team of engineers provided the Exeter Crown Court with a superior and comprehensive service ensuring that the new WiFi system was effective in providing internet access to all areas of building.
Our team of engineers provided the Exeter Crown Court with a superior and comprehensive service ensuring that the new WiFi system was effective in providing internet access to all areas of building.

Exmouth Sailing Club
In line with their planned maintenance schedule, Exe Sailing Club based in Exmouth requested the F-Tec team to carry out pre-arranged servicing and maintenance of their gas boilers throughout the premises.
As well as servicing and maintaining their commercial gas boilers, F-Tec are on hand throughout the year to offer reactive maintenance services to this prestigious sailing club on the Exe estuary, the largest of its kind along this stretch of coast. F-Tec ensure that their establishment is compliant with regulations and exhibits an effective service year round.
As well as servicing and maintaining their commercial gas boilers, F-Tec are on hand throughout the year to offer reactive maintenance services to this prestigious sailing club on the Exe estuary, the largest of its kind along this stretch of coast. F-Tec ensure that their establishment is compliant with regulations and exhibits an effective service year round.

Honiton Community College
F-Tec have recently completed essential maintenance work and boiler replacement services at Honiton Community College in the heart of Devon. Understanding the importance of keeping educational centers running as smoothly as possible with minimal disruption to the College, our maintenance experts worked to the highest of standards and were prompt to ensure all works were completed to the Colleges satisfaction. At F-Tec we work to the highest of health and safety regulations and ensure that schools are compliant with health and safety regulations by providing high quality professional services.
F-Tec provide a fast and reliable service for all requirements for schools and colleges across the Exeter and East Devon area. We fully understand the problems involved in heating all types of premises including computer rooms, school halls and classrooms and are happy to provide further information recommendations when needed.
F-Tec provide a fast and reliable service for all requirements for schools and colleges across the Exeter and East Devon area. We fully understand the problems involved in heating all types of premises including computer rooms, school halls and classrooms and are happy to provide further information recommendations when needed.
At F-Tec we plan future maintenance to track your property's maintenance requirements
We will schedule regular maintenance ahead of time providing routine visits
We will schedule regular maintenance ahead of time providing routine visits